Patient appointments

Care begins with a clear conversation.

Contact the clinic through WhatsApp to request, change, or cancel an appointment. Maya, our digital assistant, helps organize requests for Dr Kenny Younes.

Maya supports administration and scheduling only. It does not diagnose conditions or replace medical advice.
Healthcare professional speaking with a patient
Thoughtful appointment supportRequests are reviewed before calendar changes are completed.
01

Request an appointment

Share your preferred date and time through the clinic’s WhatsApp conversation.

02

Manage your booking

Ask to reschedule or cancel an existing appointment through the same conversation.

03

Receive reminders

Opt in to practical appointment reminders and ask to stop them at any time.

About Maya

A secure digital assistant for clinic administration.

Maya helps answer routine clinic questions and collect the information needed for appointment requests. Administrative review is required before patient messages or calendar changes are released.

WhatsApp contact details, messages, and appointment information are handled only to operate the appointment service. Eligible message content and completed review records are deleted after 30 days.

For urgent medical needs

Do not rely on WhatsApp or Maya for emergencies. Contact your local emergency service or seek immediate medical care.